General Questions

What is Fineshine Foods LLC?

Fineshine Foods LLC is a US-based import and export trading company registered in New Jersey. We source premium food products from Asia and global partners — including Himalayan Pink Salt, Basmati Rice, Spices, Dry Fruits, and Dehydrated Vegetables — and supply them to US wholesalers, distributors, and grocery chains.

Where is Fineshine Foods LLC registered?

We are registered as a Limited Liability Company (LLC) in the State of New Jersey, United States of America.

Who do you sell to?

We supply to US-based wholesalers, food distributors, grocery chains, food manufacturers, private label brands, and specialty food importers. We do not sell directly to individual consumers.

How do I get started?

Simply submit an enquiry through our Contact page with your product requirements, estimated quantity, and delivery location. We will respond within 48 hours with a competitive quote.

Products

What products do you supply?

We supply Himalayan Pink Salt (fine, coarse, extra coarse), Basmati Rice (extra long grain, traditional, brown, parboiled), Spices and Seasonings (turmeric, cumin, coriander, chili, cardamom), Dry Fruits and Nuts (almonds, raisins, pistachios, walnuts), and Dehydrated Vegetables (onion flakes, garlic powder, ginger, tomato).

Where are your products sourced from?

Our products are sourced from Asia and trusted global partners. We work exclusively with vetted, certified manufacturers who meet international food safety standards.

Are your products Halal certified?

Yes. All our products are available with valid Halal certification issued by internationally recognized certification bodies. Halal certificates are provided with every shipment upon request.

Are organic products available?

Yes. Organic certified options are available across our product range. Please specify your organic certification requirement when submitting your enquiry.

Do your products meet US FDA requirements?

Yes. All products comply with US FDA food import regulations. We provide Certificate of Analysis, food safety certificates, and all required import paperwork with every shipment.

Can you provide samples?

FREE samples are available for qualified buyers only — please contact us to discuss your requirements. Shipping charges apply. Our minimum commercial order remains 1 x 20-foot container per product. Contact us at info@fineshine.com to start the conversation.

Minimum Order & Pricing

What is your minimum order quantity?

Our minimum order quantity (MOQ) is 1 x 20-foot Full Container Load (FCL) per product. This is approximately 20,000 to 25,000 kg depending on the product and packaging.

Can I order mixed products in one container?

Mixed container orders may be available in some cases. Please contact us to discuss your specific requirements.

How do I get a price quote?

Submit your requirements through our Contact page or email us at info@fineshine.com with the product name, quantity, packaging preference, and delivery destination. We will send a competitive quote within 48 hours.

Are your prices fixed?

Quoted prices are valid for seven (7) days from the date of issue. Once an order is confirmed and advance payment received, the agreed price is locked in for that order.

Payment

What are your payment terms?

Our standard payment terms are: 30% advance due within 5 business days of signing the supply agreement, and 70% balance due against the Bill of Lading (B/L) once goods are shipped.

How do I make payment?

All payments are made by international bank wire transfer (SWIFT / TT) in US Dollars. We do not accept cash, personal checks, or cryptocurrency.

Is my advance payment refundable if I cancel?

Advance payments are non-refundable once production has commenced. If Fineshine Foods cancels an order, the full advance payment will be refunded within 14 business days.

Shipping & Delivery

What shipping terms do you offer?

We support all major Incoterms 2020 including DDP (Delivered Duty Paid — we handle everything door to door), FOB (Free On Board — we deliver to origin port), CIF (Cost Insurance Freight — we cover freight and insurance to destination port), and EXW (Ex Works — goods available at supplier facility).

What does DDP mean for me as a buyer?

Under DDP terms, Fineshine Foods handles everything — export customs, international sea freight, cargo insurance, US import customs clearance, import duties, and final delivery to your warehouse. You pay one price and we do everything.

How long does delivery take?

Standard lead time is 25 to 35 calendar days from confirmed advance payment. This covers production, export customs, sea freight, US import clearance, and last-mile delivery.

Do you ship to all US states?

Yes. We deliver to all US states under DDP terms. Please specify your delivery address when placing your order.

What documents do I receive with my shipment?

Every shipment includes: Commercial Invoice, Packing List, Bill of Lading, Certificate of Analysis (COA), Halal Certificate, and Food Safety Certificate (HACCP / ISO).

Quality & Claims

What if my goods arrive damaged?

You must inspect all goods within 5 business days of delivery. If you find damage, shortage, or non-conformity, contact us immediately at info@fineshine.com with photographic evidence. We will review and resolve valid claims promptly.

What is your quality guarantee?

We guarantee all products will conform to agreed specifications confirmed at the time of order. Every shipment is supported by a Certificate of Analysis from an independent laboratory.

Legal & Compliance

Which law governs your contracts?

All transactions are governed by the laws of the State of New Jersey, United States of America.

How do you handle disputes?

We first seek to resolve all disputes through good faith negotiation within 30 days. If unresolved, disputes are submitted to binding arbitration in New Jersey under the American Arbitration Association rules.

How do I contact you?

Email: info@fineshine.com  |  Website: www.fineshine.com  |  Location: New Jersey, USA. We respond to all enquiries within 48 hours on business days.

Still Have Questions?

Our team is ready to help. Send us your inquiry and we will respond within 48 hours.

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