Effective Date: April 1, 2026 — Jurisdiction: State of New Jersey, United States of America
IMPORTANT LEGAL NOTICE: Please read these Terms and Conditions carefully before engaging in any business transaction with Fineshine Foods LLC. By submitting an enquiry, placing an order, or signing a supply agreement with Fineshine Foods LLC, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.
1.1 "Company," "we," "us," or "our" refers to Fineshine Foods LLC, a limited liability company registered in the State of New Jersey, United States of America, with its principal place of business in New Jersey, United States of America.
1.2 "Buyer," "you," or "your" refers to any individual, business, or entity that engages with Fineshine Foods LLC for the purpose of purchasing goods, requesting a quote, or entering into a supply agreement.
1.3 "Goods" refers to any food products offered for sale by Fineshine Foods LLC including but not limited to Himalayan Pink Salt, Basmati Rice, Spices and Seasonings, Dry Fruits and Nuts, and Dehydrated Vegetables.
1.4 "Order" refers to any confirmed purchase order, supply agreement, or written confirmation of purchase between the Buyer and Fineshine Foods LLC.
1.5 "Website" refers to www.fineshine.com and all content, forms, and communications originating from it.
2.1 These Terms and Conditions govern all transactions, agreements, and communications between Fineshine Foods LLC and the Buyer. They constitute the entire agreement between both parties unless a separate written supply agreement has been executed, in which case the supply agreement shall take precedence.
2.2 Fineshine Foods LLC reserves the right to modify these Terms and Conditions at any time without prior notice. Updated terms will be published on www.fineshine.com. Continued engagement with our company after any modification constitutes acceptance of the revised terms.
2.3 No employee, agent, or representative of Fineshine Foods LLC has authority to vary these Terms and Conditions unless such variation is confirmed in writing and signed by an authorized officer of Fineshine Foods LLC.
3.1 All quotations provided by Fineshine Foods LLC are valid for seven (7) calendar days from the date of issue unless otherwise stated in writing.
3.2 Quotations are subject to change based on fluctuations in raw material costs, freight rates, currency exchange rates, and supply availability. Fineshine Foods LLC will notify the Buyer of any material price changes prior to order confirmation.
3.3 An Order is only confirmed upon receipt of written acceptance from the Buyer AND receipt of the agreed advance payment. No production or shipment will commence until both conditions are satisfied.
3.4 The minimum order quantity (MOQ) for all products is one (1) x 20-foot Full Container Load (FCL) per product. Mixed container arrangements may be available upon separate written agreement.
3.5 Fineshine Foods LLC reserves the right to refuse or cancel any Order at its sole discretion. In such cases, any advance payment received will be refunded in full within fourteen (14) business days.
4.1 All prices are denominated in United States Dollars (USD) unless otherwise agreed in writing.
4.2 Standard payment terms are: 35% advance payment due within five (5) business days of signing the supply agreement or order confirmation; 65% balance payment due when goods are confirmed ready to ship, evidenced by pre-shipment photographs and packing list.
4.3 All payments must be made by international bank wire transfer (SWIFT/TT) to the bank account details provided on the commercial invoice. Fineshine Foods LLC does not accept personal checks, cash, or cryptocurrency.
4.4 Any bank charges, wire transfer fees, or currency conversion costs incurred by the Buyer are the sole responsibility of the Buyer.
4.5 Late payments will accrue interest at the rate of 1.5% per month (18% per annum) on any outstanding balance.
4.6 Prices quoted do not include applicable taxes, import duties, or customs fees unless the shipment is arranged on DDP terms.
5.1 Fineshine Foods LLC offers shipping under the following Incoterms 2020: DDP (Delivered Duty Paid), FOB (Free On Board), CIF (Cost, Insurance and Freight), and EXW (Ex Works).
5.2 Estimated delivery lead times are 25–35 calendar days from confirmed advance payment, subject to production schedules and shipping conditions.
5.3 Fineshine Foods LLC shall not be liable for delays caused by force majeure events including but not limited to natural disasters, port strikes, government actions, pandemics, war, or any circumstances beyond our reasonable control.
5.4 Delivery dates are estimates only. Time shall not be of the essence unless expressly agreed in writing.
5.5 All shipments are recommended to be covered by cargo insurance. Under DDP terms, Fineshine Foods LLC arranges cargo insurance. Under FOB or EXW terms, the Buyer is solely responsible for arranging adequate cargo insurance.
6.1 Fineshine Foods LLC warrants that all goods supplied will conform to the product specifications agreed upon at the time of order confirmation.
6.2 The following documents will be provided with every shipment: Commercial Invoice, Packing List, Bill of Lading, Certificate of Analysis (COA), Halal Certificate (where applicable), and Food Safety Certificate (HACCP/ISO).
6.3 All products supplied by Fineshine Foods LLC comply with US FDA food import requirements. It is the Buyer's responsibility to ensure compliance with any additional local, state, or federal regulations applicable to their business and jurisdiction.
7.1 The Buyer must inspect all goods within five (5) business days of delivery. Any claim for shortage, damage, contamination, or non-conformity must be submitted in writing to info@fineshine.com within five (5) business days of receipt of goods, supported by photographic evidence.
7.2 Fineshine Foods LLC shall not be liable for any claims submitted after the five (5) business day inspection period has elapsed.
7.3 In the event of a valid claim, Fineshine Foods LLC's liability shall be limited to replacement of the non-conforming goods, issuance of a credit note, or a partial refund proportional to the value of the affected goods.
8.1 Due to the nature of food products and international trade, Fineshine Foods LLC does not accept returns of goods once delivered unless the goods are proven to be non-conforming to agreed specifications.
8.2 Advance payments are non-refundable once production has commenced.
8.3 Any approved refunds will be processed within fourteen (14) business days via bank wire transfer.
9.1 Both parties agree to keep all terms of any supply agreement, pricing, supplier identities, and proprietary business information strictly confidential.
9.2 Fineshine Foods LLC will never disclose the identity of its suppliers or supply chain partners to any Buyer or third party under any circumstances.
10.1 All content on www.fineshine.com including text, logos, images, graphics, and documents is the exclusive property of Fineshine Foods LLC and is protected by applicable copyright and trademark laws.
12.1 To the maximum extent permitted by applicable law, Fineshine Foods LLC's total liability to any Buyer for any claim arising from a transaction shall not exceed the total invoice value of the specific Order giving rise to the claim.
12.2 Fineshine Foods LLC shall not be liable under any circumstances for loss of profit, loss of business, loss of revenue, loss of goodwill, or any indirect, consequential, or special damages.
14.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New Jersey, United States of America.
14.2 Any dispute shall first be subject to good faith negotiation for a period of thirty (30) days.
14.3 If unresolved, disputes shall be submitted to binding arbitration in the State of New Jersey in accordance with the rules of the American Arbitration Association.
15.1 Fineshine Foods LLC collects only the business contact information necessary to process enquiries and orders. We do not sell, rent, or share your information with third parties for marketing purposes.
15.2 You may request deletion of your information at any time by emailing info@fineshine.com.